Services

Three disciplines.
One operating system for getting found and chosen.

We don't sell channels — we sell the sequence: know the market, get found in it, convert what you've earned. The three pillars below are engaged together or à la carte. Most engagements start with Market Intelligence; most that don't, should.

01

Market Intelligence.

Know the local terrain before anyone draws a strategy.

Verified, primary-sourced research on your actual local market. We map every place your customer might find you, document every competitor's actual footprint, and surface the opportunities your team hasn't seen. Delivered as evidence, not opinion — and you keep the report regardless of whether you continue with us.

When to engage

When you suspect you're losing customers you should be winning, or when you simply want to know what's actually out there about your business.

Deliverables

  • Competitive teardown — every direct competitor's actual presence, current and verified
  • Local platform audit — NAP and presence checked across 100+ directories that matter in your sector
  • AI engine visibility — where your business shows up when customers ask ChatGPT, Claude, Perplexity, Google AI Overviews, Gemini, and Copilot
  • Review and reputation analysis — what your reviews actually say about your business and what to do about it
  • Platform priorities for your sector — where customers actually go to find or vet a business like yours
  • False claim and false credential identification — misrepresentations on your site or listings, found before regulators do

Outcomes

  • Know exactly where you stand
  • Find the opportunities you're missing
  • Surface the problems before customers do
  • Get a benchmark we can re-score in 90 days
02

Visibility Engineering.

Make your business the answer when customers search.

Make your business the answer when customers search — whether they're on Google, ChatGPT, Perplexity, Yelp, or wherever your category lives. We engineer presence across every platform that matters for your sector. Coverage, not vanity rankings.

When to engage

When customers are asking for your category and your business isn't being named back — or when you can feel that the next customer just went somewhere else.

Deliverables

  • GBP optimization and posts — your Google Business Profile run as a publishing channel, not an afterthought
  • Listings and NAP consistency — across 100+ directories, kept accurate and monitored
  • GEO/AI engine optimization — your business set up to be cited when customers ask AI engines about your category
  • Review and reputation management — systems for earning, monitoring, and responding to reviews
  • Sector-specific directory placement — the directories that actually drive business in your sector
  • Technical configuration — what AI engines and search engines need to find you

Outcomes

  • Get cited by AI when customers ask
  • Show up on Google Maps and the AI Overview
  • Stop losing customers to outdated listings
  • Become the obvious local choice
03

Conversion Architecture.

Build the journey on what the research learned.

Content, social presence, and customer journeys built on what the research actually told us — not what looks nice in a deck. Clear narrative, real proof, executed end-to-end. We also handle the content production: photography, video, posts, captions, calendars.

When to engage

When the visibility is there but the booking isn't, or when the site no longer matches what your business has become.

Deliverables

  • On-site photography and video production — of your actual work, your actual people, your actual location
  • Social media management — content calendars, posting cadence, community response
  • Content publishing — across the owned channels that matter for your sector
  • Technical configuration — what AI engines and search engines need to find you
  • Customer journey design and CRO — the path from first impression to booked appointment

Outcomes

  • A site customers can actually find and use
  • Authentic content over generic stock
  • Consistent presence on the platforms that matter
  • A funnel that converts the visibility into customers
— Retainer tiers

Four tiers, scoped to your starting point.

Each tier is cumulative — Growth includes Foundation, Full Partner includes Growth, Plus includes Full Partner. Pricing is quoted from your brief, scaled to sector, scope, and number of locations.

01

Foundation

Critical fixes and core visibility.

The first month resolves the issues most likely to cost you customers right now: listings, GBP, review monitoring, basic content cadence.

PricingQuoted from your brief.
Commitment3-month minimum
What's included
  • Critical visibility issues identified and resolved
  • Google Business Profile and core directory listings cleaned and consistent
  • Foundational technical setup so AI engines and search crawlers can read your business clearly
  • Review generation system in place and working
Begin the brief
02 ★ Recommended

Growth

Foundation plus the visibility and content engine.

GEO optimization, content production, social media management, AI engine visibility, monthly intelligence reports.

PricingQuoted from your brief.
Commitment6-month minimum
What's included
  • Everything in Foundation
  • Active publishing on the platforms your customers actually use, at the cadence your sector requires
  • Monthly intelligence updates, ongoing competitive monitoring, and content calendar built around your sector
  • 90-day re-score against your original benchmark, with weekly progress visibility throughout
Begin the brief
03

Full Partner

Growth plus paid media and advanced strategy.

Paid media management, advanced creative and PR strategy, AI engine visibility, quarterly business reviews. The full operating layer.

PricingQuoted from your brief.
Commitment6-month minimum
What's included
  • Everything in Growth
  • Paid media management and advanced campaign strategy across the platforms that move your category
  • Quarterly business reviews, customer journey design, and conversion path optimization
  • Priority support and integrated reporting across every channel in scope
Begin the brief
04

Full Partner Plus

The fully-managed layer.

TMI takes over content production end to end. Our team comes to you to capture the video and photo, then produces and posts it on your behalf.

PricingQuoted from your brief.
Commitment6-month minimum · 12-month recommended
What's included
  • Everything in Full Partner
  • TMI on-site for content capture at agreed cadence — we produce, calendar, and publish on your behalf
  • Authentic content over generic stock, end to end, executed by our team
Begin the brief

Full Partner Plus on-site production is delivered in regions where TMI has a production partner. Pricing is universal — Plus is the same price everywhere — but availability is regional. If Plus isn't yet available in your area, Full Partner is the same engagement minus the on-site capture; we add the production component when a regional partnership is in place.

04 — Project services

One-off engagements, scoped as projects.

Not every piece of work belongs on a retainer. Standalone website builds and refreshes are scoped as defined projects with fixed deliverables and timelines — engaged on their own, or alongside an ongoing partnership.

01
Website Build
Full design, development, and launch of a new site. Scoped per client.
02
Website Refresh
Structural and content overhaul of an existing site. Scoped per client.

Sector-specific deliverables, platform priorities, and recommended actions are custom-tailored to your business. The full list of what we'll do for you is presented in your custom market intelligence report and proposed engagement document.

Not sure which pillar you need?

Start the brief. The first read tells you what would actually move the number — sometimes that's all three, sometimes it's one, sometimes it's something else entirely.

Begin the brief